Age restrictions apply-see info

The O2 Institute takes the needs of disabled customers very seriously and actively encourages people of all abilities to attend the events scheduled at their venue. Though built at the turn of the 1900’s, the building has been modernized to allow wheelchair access via front of house (please note there is no backstage disabled access). Due to Health and Safety Assessments, we regret the number of wheelchairs that we can admit to the building is limited. In order to ensure that all disabled patrons to the HMV Institute are adequately catered for, we request that in advance of ticket purchase all disabled customers contact the venue to explain the nature of the disability. Please email info@hmvinsitute.com or call 0121 643 0428. The telephone line opens at 11am and closes at 5pm and operates Monday to Friday. Please do not call outside of these hours as you will be asked to call back. Please note that no other query can be dealt with on this number. On the evening of an event, we do advise disabled customers